Returns & Exchanges
We want you to love your Dave Matthews Band apparel, but if you are not completely satisfied, we accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to qualify for a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to generate a prepaid shipping label and a return packing slip to include inside your package.
Pack and Ship
Securely pack your items in their original packaging if possible, attach the shipping label, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or exchange within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing